77abb Privacy Policy
77abb is committed to protecting the privacy and security of your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
1Introduction
This Privacy Policy ("Policy") describes how 77abb ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects personal information about users ("you", "the Player", "User") of the 77abb platform accessible at https://77abb.club. By registering an account or using any service on the 77abb platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data processed in connection with your use of the 77abb platform, including data submitted during account registration, during KYC verification, during financial transactions, and data generated through your use of the platform's services. Please read this Policy carefully and in its entirety. If you do not agree with any part of this Policy, you must not use the 77abb platform.
Our Privacy Commitments
All data is stored on SSL-encrypted servers. Access is restricted to authorised personnel only, with strict role-based access controls.
We never sell, rent, or trade your personal information to third-party marketers or data brokers, under any circumstances.
You have the right to request a copy of all personal data we hold about you at any time by contacting our support team.
Subject to our legal retention obligations, you may request deletion of your personal data when you close your 77abb account.
We collect only the personal data that is strictly necessary to operate the platform, comply with AML and KYC regulations, and provide our services to you.
For any data privacy enquiry or to exercise your rights, contact us at [email protected]. We aim to respond within 5 business days.
2Information We Collect
77abb collects personal data through several means: information you provide directly when registering or using our services, information collected automatically when you use the platform, and information obtained from third parties in connection with our KYC and fraud-prevention obligations. The categories of personal data we may collect include the following.
- Identity data: full legal name, date of birth, nationality, and government-issued identification documents (National ID, passport, or driver's licence).
- Contact data: registered mobile phone number, email address, and residential address (city/district in Bangladesh).
- Financial data: payment method details (mobile wallet numbers for bKash, Nagad, Rocket, and Upay; masked card numbers for Visa and Mastercard), transaction history, deposit amounts, withdrawal amounts, and account balances.
- Technical data: IP address, device type and model, operating system, browser type and version, time zone, and session duration data collected automatically when you access the platform.
- Usage data: pages visited, games played, betting history, game session lengths, features accessed, and navigation paths through the platform.
- Communications data: records of your correspondence with our customer support team, including enquiries sent by email and any supporting documents you provide.
77abb does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data beyond what is required for standard identity verification. If you voluntarily provide such information in correspondence with our support team, it will be used solely for the purpose for which it was provided and deleted once that purpose has been fulfilled.
3How We Use Your Information
77abb processes your personal data only for specified, explicit, and legitimate purposes. The table below outlines the primary purposes for which we use the personal data we collect about you.
- Account creation and management: to register your player account, authenticate your identity, and manage your account settings and preferences throughout your use of the platform.
- KYC and compliance: to verify your identity and age, comply with anti-money laundering (AML) regulations, detect and prevent fraud, and fulfil our obligations under applicable financial and gaming regulations.
- Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to maintain accurate financial records; and to comply with financial reporting obligations.
- Platform operation and service delivery: to provide access to cricket betting markets, live casino games, slots, and all other services available on the platform, and to ensure their correct technical operation.
- Customer support: to respond to your enquiries, resolve account issues, process complaints, and provide assistance with deposits, withdrawals, and gameplay questions.
- Responsible gaming: to monitor betting and gaming activity patterns and identify players who may be experiencing gambling-related harm, in order to intervene appropriately and offer support.
- Platform improvement: to analyse usage patterns, conduct performance testing, improve platform features, personalise your experience where appropriate, and develop new products and services.
4Legal Basis for Processing
77abb processes your personal data on the following legal bases, depending on the specific purpose of the processing activity.
- Contractual necessity: processing required to fulfil our obligations under the Terms & Conditions you accepted when registering your account, including account management, payment processing, and service delivery.
- Legal obligation: processing required for compliance with applicable laws and regulations, including AML/KYC obligations, financial reporting requirements, fraud prevention, and cooperation with law enforcement authorities.
- Legitimate interests: processing necessary to pursue our legitimate business interests — such as improving platform security, preventing fraud, analysing aggregate usage patterns for platform improvement — where those interests are not overridden by your fundamental rights and freedoms.
- Consent: where we rely on your consent as the legal basis for a specific processing activity (such as optional marketing communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
5Sharing Your Information
77abb does not sell your personal data. We may share your personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
- Service providers: third-party companies that process data on our behalf to provide specific services — including payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming), and hosting/infrastructure providers. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security measures.
- Regulatory and law enforcement authorities: government bodies, regulators, or law enforcement agencies where disclosure is required by applicable law, court order, or for the prevention or detection of crime, including money laundering and fraud.
- Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of 77abb's business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
- Fraud prevention and security: identity verification providers and fraud detection services that help us identify suspicious activity, prevent account takeover, and protect the integrity of the platform.
6Payment Data and Financial Information
All payment transactions on 77abb are processed in BDT through our designated payment service providers. Full card or mobile wallet credentials are never stored directly on 77abb's servers. For card payments via Visa and Mastercard, full card numbers are handled exclusively by our PCI-DSS compliant payment processor and are not accessible to 77abb staff. For mobile wallet transactions via bKash, Nagad, Rocket, and Upay, only the registered mobile number associated with each transaction is recorded, and this data is held in encrypted form.
Transaction records — including deposit amounts, withdrawal amounts, dates, times, and payment method references — are retained for a minimum of five years from the date of the transaction, in compliance with applicable financial record-keeping regulations. This retention is necessary regardless of whether your account remains active or has been closed.
7Cookies and Tracking Technologies
77abb uses cookies and similar tracking technologies to operate the platform, improve performance, and enhance your experience. A cookie is a small text file placed on your device when you visit the platform. The following categories of cookies are used on 77abb.
- Strictly necessary cookies: essential for the platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled without breaking core platform functionality.
- Performance and analytics cookies: used to collect anonymous aggregate data about how users interact with the platform — including which pages are visited most frequently, where users encounter errors, and how long sessions last. This data is used solely to improve the platform.
- Functional cookies: used to remember your preferences and settings — such as language preference and display settings — so that the platform can provide a more personalised experience on your return visits.
- Security cookies: used to detect and prevent fraudulent activity, including identifying unusual login patterns, detecting automated bots, and flagging potentially compromised sessions for review.
You may configure your browser to refuse all or some cookies, or to alert you when cookies are set. However, if you disable or refuse strictly necessary cookies, some parts of the platform may become inaccessible or not function properly. 77abb does not use third-party advertising cookies or cross-site tracking cookies.
8Data Retention
77abb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply, though specific retention periods may differ based on the category of data and the applicable legal requirement.
Account data and KYC verification records are retained for a minimum of five years from the date your account is closed, as required by AML regulations. Financial transaction records are retained for a minimum of five years from the date of each transaction. Communications with customer support are retained for two years from the date of the last interaction. Technical and usage data (log files, IP records) are retained for up to twelve months. Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.
9Your Data Rights
Subject to applicable law, you have the following rights with respect to your personal data held by 77abb. To exercise any of these rights, please contact our support team using the email address provided in the footer of this website. We will respond to your request within a reasonable timeframe, and in any event within 30 days of receipt.
- Right of access: you may request a copy of the personal data we hold about you, together with information about how it is being processed.
- Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: you may request deletion of your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
- Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
- Right to data portability: where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Please note that some rights are subject to limitations and exceptions under applicable law. For example, we may be required to retain certain data for legal or regulatory reasons even after you request erasure. In such cases, we will notify you of the reason for the limitation. We do not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive.
10Security Measures
77abb implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encryption of sensitive data at rest, strict role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and penetration testing, and multi-factor authentication requirements for platform access by staff.
While 77abb takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 77abb will notify affected players without undue delay and take all steps required to mitigate the impact of the breach.
11Children's Privacy
77abb is an adult-only platform. We do not knowingly collect, process, or retain personal data from any person under the age of 21. The platform is not directed at, and is not intended for use by, persons under the age of 21. If you are under 21 years of age, you must not use the 77abb platform or provide any personal data to us.
12Third-Party Links
The 77abb platform does not contain links to third-party websites, applications, or services. If any third-party content is ever included on the platform, 77abb is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you use independently of the 77abb platform.
13Changes to This Privacy Policy
77abb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform functionality. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via email. Your continued use of the 77abb platform following the posting of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to remain informed about how 77abb collects, uses, and protects your personal data. The current version of this Policy supersedes all prior versions.
14Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77abb processes your personal data, please contact our Data Support team. We are committed to resolving all privacy-related enquiries promptly and in accordance with applicable data protection law. Our target response time is within 5 business days of receiving your request, Bangladesh Standard Time (BST, UTC+6).
Data support email (plain text, not a link): [email protected]
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